Johnson Georges
Administrative & Operations Assistant
Administrative & Operations Assistant with experience in customer service, data entry, email management, scheduling, spreadsheets, and daily business support. I help keep tasks organized and make sure work gets done on time.
Skills & Tools
- Customer ServiceCustomer Service
- Data EntryData Entry
- Administrative SupportAdministrative Support
- Google SheetsGoogle Sheets
- Email ManagementEmail Management
- Calendar ManagementCalendar Management
- Online ResearchOnline Research
- Microsoft ExcelMicrosoft Excel
- Virtual AssistanceVirtual Assistance
- CRM ManagementCRM Management
About Me
I am an Administrative & Operations Assistant with experience in customer service, data entry, email management, scheduling, spreadsheets, and online research. I am organized, reliable, and good at following instructions. I enjoy helping businesses stay organized, keeping tasks on track, and making daily work easier.
Work Experience
05/2023 – 01/2025
Virtual Assistant / Administrative Assistant
Private Business Owner (Trader)
• Checked market data regularly and shared updates
• Updated spreadsheets and kept data organized
• Sent emails to business partners and clients
• Handled phone calls and basic communication
• Scheduled meetings and managed calendar
• Helped plan travel, hotels, and vacations
• Supported daily tasks and followed instructions
04/2021 – 02/2023
Customer Support Agent
Various Companies (Bath & Body Works, Victoria’s Secret, Home Depot)
• Responded to customer emails, phone calls, and live chat messages
• Helped customers with orders, returns, and general questions
• Gave clear and friendly support
• Handled many requests and stayed organized
• Followed instructions and company guidelines
06/2025 – 11/2025
Sales Representative
Goals Plastic Surgery
• Contacted potential clients by phone and explained services
• Helped clients understand procedures and answer questions
• Encouraged clients to book appointments
• Followed up with clients to confirm interest
• Communicated clearly and built trust with clients
01/2026 – Present
Administrative & Operations Assistant
Self-Employed / Freelance
• Provide remote administrative and operations support to clients through freelance projects and
online platforms.
• Handle data entry, spreadsheet management, email support, online research, document
preparation, and daily administrative tasks.
• Organize and maintain accurate records using Google Workspace, Google Sheets, Microsoft Excel,
and other online tools.
• Manage multiple tasks, follow client instructions, meet deadlines, and maintain a high level of
accuracy.
• Communicate with clients, understand their needs, and provide reliable support based on each
project.
Education
2025
Google IT Support Professional Certificate
Google / Coursera
2025
Google Sheets Essential Training LinkedIn Learning
LinkedIn Learning
2025
Google Project Management Professional Certificate
Google / Coursera
Selected Work
Customer Service & Email Support
Handled customer emails, answered questions, organized information, and helped resolve basic customer issues while keeping communication clear and professional.